Our sincerest apologies

UPDATE: the servers are back up and running and the app should be functioning normally. Thank you for your patience.

Our sincerest apologies to Hamilton. This Tornado Warning was an error. A US county called Hamilton County caused an error in our system. We are working hard on a fix for it.

IMPORTANT: I’ve shut down our app servers until tomorrow morning (potentially as late as 10:00 AM ET) so the app will not load until then. My sincerest apologies for the unexpected downtime. I could start them up now as we have disabled the US system which will stop any US Tornado Warnings being sent to Hamilton app users. However, there could be remaining alerts waiting to be sent when I turn it back on and it’s currently 12:42am. I’d rather not risk sending any further alerts to Hamilton until we fix this bug. Thank you for your patience and my apologies for the error.

Adam

Hamilton Ontario - fixed

I just received an email from one of our data providers that said they found corrupt raw data that was skewing the temperature result and are working on putting in front-line fixes to mitigate this from happening again in the future. Thank you to all those in Hamilton who let us know about this issue and were patient as we got it addressed. We really appreciate it!

Adam

Incorrect data for Hamilton Ontario

Incorrect current conditions and forecasts for areas of Hamilton Ontario.

Adam has submitted a ticket to one of our data providers. There is definitely something wrong with the data they are providing for some areas of Hamilton.

Entering Hamilton Ontario as a secondary location shows better results than what some people are getting for their follow me location.

Teresa