How to Update the Credit Card Linked to Your IW Pro or TMA Subscription

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If you ever need to update the credit card for your subscription, it’s important to know that changing your payment method in your general account settings will not update the card used for an existing subscription.

Through testing, we’ve confirmed that each subscription stores its own payment method. If you want your renewal to use a different card, you must update it directly in the subscription settings.

Here’s how to update your subscription payment method:

  1. Go to instantweather.ca/account/login and sign in.
    (If you forgot your password, click “Forgot Password?” to reset it.)

  2. Click Subscriptions.

  3. Select your active subscription (for example, IW Pro or TMA).

  4. Under Manage Subscription, click Payment Method.

  5. Choose another saved card or click Add New Payment Method to enter a new one.

Once updated, the new card will be used for future renewals for that subscription.

Why this matters:
If you only update the general payment method in your account without updating the subscription, the renewal will still attempt to charge the old card. In some cases, if that card has been deleted, the renewal will fail without even reaching our payment processor, and the subscription will be cancelled.

If you have any trouble updating your payment method, please email us at help@instantweather.ca. We can confirm the payment methods on your account and guide you through checking that your subscription is linked to the correct one.