How to Update the Credit Card Linked to Your IW Pro or TMA Subscription

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If you ever need to update the credit card for your subscription, it’s important to know that changing your payment method in your general account settings will not update the card used for an existing subscription.

Through testing, we’ve confirmed that each subscription stores its own payment method. If you want your renewal to use a different card, you must update it directly in the subscription settings.

Here’s how to update your subscription payment method:

  1. Go to instantweather.ca/account/login and sign in.
    (If you forgot your password, click “Forgot Password?” to reset it.)

  2. Click Subscriptions.

  3. Select your active subscription (for example, IW Pro or TMA).

  4. Under Manage Subscription, click Payment Method.

  5. Choose another saved card or click Add New Payment Method to enter a new one.

Once updated, the new card will be used for future renewals for that subscription.

Why this matters:
If you only update the general payment method in your account without updating the subscription, the renewal will still attempt to charge the old card. In some cases, if that card has been deleted, the renewal will fail without even reaching our payment processor, and the subscription will be cancelled.

If you have any trouble updating your payment method, please email us at help@instantweather.ca. We can confirm the payment methods on your account and guide you through checking that your subscription is linked to the correct one.

Adding IW Pro to your Home Screen

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Update: Some Android users have found that this isn’t working anymore. We think that there was a change made to Chrome. It may work better if you have only one tab in your browser window when you add it to your Home Screen.

Both Android and iOS users should try Opera Mini or Opera if they are experiencing any issues with not being able to see all of the controls.

By adding IW Pro to your home screen you can easily click on the icon that is created instead of going to your browser to open up IW pro. This also has the advantage of giving IW Pro more screen space. You may need to pinch the screen to make IW Pro fit. Since there is no refresh button please click on the chosen radar twice when you need to reload the page.

How to add IW Pro to your home screen:

  • Safari or Chrome on iOS

    • open up IW Pro

    • click on the Share button

    • scroll to “Add to Home Screen” and click on it

    • change the name to IW pro (or whatever you would like)

    • Example with Safari - Youtube video

  • Chrome on Android

    • open up IW Pro

    • click on the three dots

    • scroll to “Add to Home Screen” and click on it

    • change the name to IW pro (or whatever you would like)

    • Example YouTube video showing steps

How to read radar

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There are some great YouTube videos that describe how radar works and how to read radar. While they use different apps the principles are the same.

We will add some of our own videos later as our app has some unique features that other apps do not have.

Live Mode vs Regular Mode vs Historical Mode

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When you are in Live Mode IW Pro will auto load new frames when they are available. If you don’t have Live Mode on (you can turn it on in settings) then you will see the last frame that you loaded.

Note that if you are playing a series of frames it will not automatically add a new frame unless you reload.

If you wish to see past radar data you can click on the UPDATED AT Time to change the date and time.

Here is the Didsbury, AB EF4 tornado in historical mode: